The Travel Collective LLC

The following services are complimentary and therefore carry no refund or cancellation requirements:

• Rental car search

• Vacation home rental search

• Theme park planning assistance

If a client becomes unresponsive or no longer wishes to move forward, the request will simply be closed.

If you choose our Standard or Complex Trip Planning services:

• Planning fees must be paid before work begins.

• Planning fees are non-refundable once research has started, due to the time and labor required.

If you cancel before work begins, a full refund may be issued at our discretion.

Custom itinerary fees are non-refundable, including:

• Standard ($50)

• Complex ($100)

This is because itinerary creation requires personalized research, drafting, and coordination.

All refunds related to travel suppliers are governed by the supplier’s own cancellation policy, not ours.

This includes:

• Airline tickets

• Vacation rentals (Airbnb, Vrbo, etc.)

• Hotels and resorts

• Theme park tickets

• Excursions and activities

• Car rentals

We do not control supplier refund timelines or decisions.

If you need to modify your trip:

• We will assist with supplier changes when possible

• Supplier change fees or penalties may apply

• Some bookings may be non-changeable

6. No-Show Policy

If you fail to show up for a booked service (rental, ticket, tour, etc.), supplier penalties will apply.
The Travel Collective LLC is not responsible for no-show losses.

7. Travel Insurance

We strongly recommend purchasing travel insurance to protect against:

• Trip cancellations

• Weather delays

• Medical emergencies

• Lost baggage

• Supplier insolvency

If a client terminates the planning process after work has begun:

• All fees paid remain non-refundable

• Any future planning assistance will require a new fee

9. Policy Updates

We may update this policy as needed. The most current version will be posted on our website.